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Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
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Questions Panel
QUESTION #1 What types of photography services do you offer?
QUESTION #1 What types of photography services do you offer?
We offer a wide range of photography services including wedding photography, individual and family portraits, pet photography, event photography, commercial photography, lifestyle sessions, and special projects. We also provide editing and retouching services, prints, albums, and workshops. For a complete list of our services and details, please visit our Services page.
QUESTION #2 How far in advance should I book a session?
QUESTION #2 How far in advance should I book a session?
We recommend booking your session at least 2-3 months in advance to ensure availability, especially for popular dates or peak seasons. For weddings, it’s ideal to book 6-12 months ahead. If you have a specific date in mind, contact us as soon as possible to check availability and secure your spot.
QUESTION #3 Do you offer digital files and prints?
QUESTION #3 Do you offer digital files and prints?
Yes, we provide both digital files and prints. You will receive high-resolution digital images through an online gallery for viewing and downloading. We also offer a range of print options including photo prints, canvas prints, and custom photo albums. For pricing and ordering prints, please visit our Prints and Albums section or contact us directly.
QUESTION #4 What is your policy on rescheduling or cancellations?
QUESTION #4 What is your policy on rescheduling or cancellations?
If you need to reschedule or cancel your session, please notify us as soon as possible. We require at least 48 hours’ notice for rescheduling. Cancellations made less than 48 hours before the session may result in a cancellation fee. For weddings and special events, we recommend discussing our cancellation policy in detail when booking.
QUESTION #5 How long does it take to receive my photos?
QUESTION #5 How long does it take to receive my photos?
Editing and processing time varies depending on the type of session. Typically, portrait and event photos are delivered within 2-3 weeks, while wedding photos may take 4-6 weeks. We will keep you updated on the progress and notify you once your images are ready. You’ll be able to view and download them from your online gallery.
QUESTION #6 How do I prepare for a photo session?
QUESTION #6 How do I prepare for a photo session?
To prepare for your photo session:
• Confirm the date, time, and location with us.
• Plan your outfits and any props or accessories you’d like to include.
• Rest well and stay hydrated before the session for a fresh look.
• Communicate any specific requests or concerns in advance.
• If you have any special needs or requests, let us know so we can accommodate them.
QUESTION #7 What happens if the weather is bad on the day of my outdoor session?
QUESTION #7 What happens if the weather is bad on the day of my outdoor session?
If the weather is unfavorable, we will work with you to reschedule the session or move it to an indoor location if possible. We keep an eye on weather forecasts and will be in touch to discuss options if necessary. Your satisfaction is our priority, and we’ll do our best to ensure a successful shoot regardless of weather conditions.
QUESTION #8 Do you travel for sessions?
QUESTION #8 Do you travel for sessions?
Yes, we are happy to travel for sessions! Travel fees may apply for locations outside of our standard service area. Please contact us with details about your desired location, and we’ll provide you with a travel quote and any additional information needed.
QUESTION #9 Do you travel for sessions?
QUESTION #9 Do you travel for sessions?
Yes, we are happy to travel for sessions! Travel fees may apply for locations outside of our standard service area. Please contact us with details about your desired location, and we’ll provide you with a travel quote and any additional information needed.